01273 306 049

​

​

Visit Sri Lanka Tours

Booking process

  • Click the “BOOK NOW” button and follow the on‑screen steps.
  • If your travel date is more than 30 days away:​
  • Your E‑Ticket (PDF) will be emailed to you approximately 30 days before travel.
  • If your travel date is within 30 days:
  • Your E‑Ticket will be emailed within 48 hours of us receiving your booking.
  • If you do not receive it within this timeframe, please contact us.
  • Physical tickets are no longer required. Simply show your E‑Ticket when boarding.
  • Please arrive at the station at least 30 minutes before departure.
  • Keep your passport with you for inspection by railway guards.
  • Reservations must be submitted at least 2 days before travel.
  • Sending a request earlier does not guarantee tickets; we can only secure seats once sales officially open.

Ticket fares
Our fares include the Sri Lankan Railway ticket price, service charges, and our booking and processing fees.
This means our prices are higher than the base SLR counter price, which you can purchase directly at the station if you prefer.
All our bookings include reserved seating, even in 3rd class.

Fares values
Sri Lankan train fares fluctuate based on peak/off‑peak demand, availability, carriage type and condition, seating facilities, and journey length.
For example, a modern 3rd‑class reserved carriage may cost more than an older 1st‑class carriage on a less popular route.

Avalability
If your travel date is less than 30 days away and Sri Lanka Railway has no availability, we may check reliable third‑party agents.
We will offer you any available trains/classes and their fares.
You may choose to proceed or decline. If you decline, we will refund you fully.
Please review all options carefully, as we cannot assist with queries once a booking is completed.

Changes, cancellations & refunds
Sri Lankan Railways does not allow cancellations, refunds, date changes, time changes, class changes, or name changes.
Once you ask us to process a booking—whether through SLR or a third‑party agent—no changes or refunds are possible.
All bookings remain subject to SLR availability. If we cannot secure your tickets, we will refund you fully.

How It Works

  • ​Sri Lanka Railways opens its ticket‑reservation window 30 days before the travel date for most popular routes,
  • To maximise your chances of securing seats, we recommend sending your booking more than 30 days in advance.
  • Bookings can still be submitted up to 2 days before travel, but availability is not guaranteed.

After you submit your booking

  • Once we receive your request, we contact the service provider to secure your seats.
  • If successful, we will send you full confirmation details, including how to access your tickets.
  • If seats are unavailable, we will refund you in full.

​​

Home